• Lead Systems Analyst

    Job Locations US
    Posted Date 2 months ago(10/2/2018 11:23 AM)
    Job ID
    # of Openings
  • Overview

    Purpose: The Lead System Analyst (LSA) has overall accountability for the construction (system analysis, configuration, and quality) of Aon Hewitt’s proprietary Absence Management system. The LSA has deep technical knowledge and is responsible for creating high-level analysis; User Acceptance testing for production releases, system configuration, and technical documentation. An LSA can be aligned to one or many clients. The LSA is also responsible for coordinating production reviews, signing off on the stability of all newly released projects into production, validating appropriate technical changes, and completing a transition to operations for ongoing support.

    Who We Are: ReedGroup, headquartered in Westminster, CO, is a dynamic, fast growing organization that employs nearly 2,000 people at 11 locations globally. We are the top provider in the Absence Management industry and provide our services to major companies including a substantial number of Fortune 100 companies.  We are committed to improving health and productivity outcomes while controlling costs - it is at the core of our comprehensive solutions which are designed to return people to their active lifestyles and allow businesses to thrive.  


    Our Vision: Healthy and Productive People. Thriving Businesses. 


    Our Mission: ReedGroup connects the ecosystem of the health, work and life with …

    • The best service experience for clients and employees.
    • Trusted content and experience.
    • Strong partnerships across healthcare and insurance.
    • Innovative technology to drive simplicity.
    • Comprehensive data to create meaningful insights.





    Responsibility Areas Systems/Technical Development

    • Work with clients to discuss technical requirements, set expectations, and manage involvement in analysis activities.
    • Meet with decision makers, systems owners and end users to define business requirements and systems goals, and identify and resolve business systems issues.
    • Develop and execute integrated systems and testing strategy for aligned service. 
    • Review client requirements, perform gap and/or impact analysis, and delegate as appropriate, data, foundation, and systems analysis in preparation for service-specific cloning and configuration with a focus on high-level and complex analysis.
    • Review and approve analysis, test plans, and standard operating procedures.
    • Provide service and systems expertise, build client-specific technical knowledge, perform impact and root cause analysis on defects and identify high-level and complex system solutions.
    • Manage the delivery of the client acceptance testing process and identify client acceptance test scenarios.
    • Assist in the planning, design, development of new applications and enhancements to existing applications.
    • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

    Operational Management

    • Actively lead and participate in UAT (User Acceptance Testing) for monthly releases.
    • Ensure smooth transition to production, review standard operating procedures, and provide training on newly released functionality.
    • Manage the overall iterative go-live process 
    • Review, inspect, and complete scope/pricing analysis and assess priority of change order requests as applicable.
    • Manage open client specific technology defects and enhancements




    Formal Education & Certification

    • Bachelor’s degree (with preferred concentrations in Math, Actuarial Science, Finance, Computer Science, Economics, MIS) or equivalent work experience.
    • 5–7 years of relevant work experience required (1–2 years at AonHewitt in a Systems Analyst or similar role). 

    Knowledge & Experience:

    • Strong people and project management skills.• Ability to coach and coordinate the work of others when balancing multiple tasks.
    • Knowledge of system capabilities and functionality.
    • Experience with project-based work structures, project lifecycle models, etc.
    • Experience in the development and implementation of software solutions.
    • Experience with Absence Management systems and process flows
    • Demonstrated competence with basic event flow configuration and testing.
    • Ability to communicate ideas in both technical and user-friendly language.
    • Ability to conduct research into application development issues and products.
    • Able to prioritize and execute tasks in time-sensitive situations.
    • Experience working in a team-oriented, collaborative environment.
    • Knowledge of applicable data privacy practices and laws.
    • Ability to translate client requirements and/or legislation into system specifications and test plans.

    Personal Attributes:

    • Excellent written and oral communication skills.
    • Excellent listening and interpersonal skills.
    • Highly self-motivated and directed.
    • Keen attention to detail.
    • Able to prioritize and execute tasks in time-sensitive situations.
    • Experience working in a team-oriented, collaborative environment.
    • Strong customer-service orientation.

    Work Conditions:

    • Occasional evening and weekend work to meet deadlines.
    • Mobility within the office including movement from floor to floor.
    • Access information using a computer and related components and peripherals.
    • Participation in training sessions, presentations, and meetings.
    • Occasional travel may be required.

    ReedGroup is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


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